RuffRuff Tags Help Center

App Block Not Showing

Troubleshoot an app block that is missing or cannot be added in the theme editor.

If the "Tag List" app block does not appear in the theme editor, check the open template and theme compatibility in order. RuffRuff Product & Blog Tags supports product, collection, blog, and blog post templates.

The RuffRuff Product & Blog Tags app block appears on the following templates.

  • Product

  • Collection

  • Blog

  • Blog post

Limitation: The "Tag List" app block cannot be added to other templates, including the home page, landing pages, and search results pages.

RuffRuff Product & Blog Tags supports Online Store 2.0 themes. If you cannot add an app block in the theme editor, confirm that the theme supports Online Store 2.0.

Limitation: Online Store 1.0 themes are not supported.

If no applicable product or blog post exists, the theme editor may not be able to open the corresponding template.

If you cannot open the template, see Cannot Access a Template for troubleshooting steps.

If the issue persists after checking the items above, contact us through the contact form.

Include the following information with your inquiry.

  • Theme name

  • Page type where you want to add the app block

  • Name of the open template

  • Screenshot showing the theme editor

  • Items you have already checked